Epic Visuals Productions - Terms of Service
1. Booking and Payment:
- A signed contract and a non-refundable deposit (percentage specified in the contract) are required to secure our services for your event.
- The remaining balance is due on or before the day of the event.
2. Cancellation and Rescheduling:
- The non-refundable deposit will be retained for cancellations.
Rescheduling is subject to availability and must be communicated in advance.
3. Event Coverage:
- The agreed-upon hours of coverage will be detailed in the contract.
Additional hours may incur extra charges.
4. Deliverables:
- Final edited photos/videos will be delivered within the specified timeframe, and a preview may be provided on the event day if applicable.
5. Client Cooperation:
- Clients are responsible for ensuring a cooperative and positive atmosphere during the event.
6. Image/Video Usage:
- Epic Visuals Productions retains the rights to use images/videos for promotional purposes unless otherwise specified in the contract.
7. Travel Fees:
- Travel fees may apply for events outside our standard service area of Saskatoon, Saskatchewan.
8. Force Majeure:
- In the event of unforeseen circumstances preventing fulfillment of the contract, both parties will work together to find a suitable solution.
9. Editing and Style:
- The editing style of photos/videos is at the discretion of Epic Visuals Productions.
10. Client Satisfaction:
- We strive to ensure client satisfaction and will address any concerns or issues promptly and professionally.
- By engaging Epic Visuals Productions, clients agree to these terms and conditions. Please review the contract for specific details related to your event.